ServicesClientsManagement ToolsTrainingFuturePrincipalsHPNotesContact Us

Training Programs

HealthPower can design customized training programs for prospective and/or current staff. These programs can be delivered on site or can be developed for use on the internet. To see a sample of a skills assessment tool designed to be used as part of the hiring process, orientation, and/or performance evaluation for a front desk staff member, click here.

Health care employers in all settings today recognize an increasing need for continuing education in the workplace. Training is important to keep employees at all levels abreast of new environmental and marketplace realities, technology, regulations, and service developments. HealthPower programs are designed to meet the needs of specific audiences, environments, and institutions. We offer sessions with varying levels of intensity and sophistication on a broad range of topics.

Hospitals, health care networks, health plans, physician organizations, academic health centers, attorneys, accountants, service providers and pharmaceutical companies realize the necessity to work together with physicians as partners to assure patient satisfaction and quality care that translate into growth and success. HealthPower can help strengthen physician networks and relationships by providing value-added, customized training programs. Seminars and workshops designed to accomplish your goals can be delivered in a variety of settings on-site or on-line.

Among the programs we have presented are the following:

For Practicing Physicians:

  • Health Care Reform and the Practicing Physician
  • Managing Managed Care
  • Strategic Planning in the Medical Practice
  • Taking Your Practice Management Pulse
  • The Business of Practice Management
  • Physician Compensation Formulas that Work
  • Coding for Reimbursement
  • Anatomy of a Merger
  • Building a Successful Group Practice
  • Technology Applications and Information Needs for the Successful Medical Practice
  • The Paperless Office
  • Time Management
  • Customer Service in the Medical Practice

For Practice Administrators and Managers:

  • The Business of Practice Management
  • Managing Managed Care
  • Evaluating Options and Planning for the Medical Practice
  • Taking Your Practice Management Pulse
  • Financial Management and Budgeting
  • Customer Service in the Medical Practice
  • Communications Issues in the Medical Practice
  • Health Policy Issues in the Medical Practice
  • Legal Aspects of the Medical Practice
  • Regulatory Issues in the Medical Practice
  • Information Needs for the Medical Practice
  • The Paperless Office
  • Defining and Measuring Patient Satisfaction
  • Time Management
  • Stress Management
  • Managing Change
  • Personnel Management
  • Team-building Strategies and Techniques
  • Advanced Coding and Billing
  • Introduction to Medical Terminology

For Medical Practice Staff:

  • Introduction to Medical Practice Management
  • Customer Service in the Medical Practice
  • Communications Issues in the Medical Practice
  • Health Policy Issues in the Medical Practice
  • Introduction to Medical Terminology
  • Fundamentals of Diagnosis Coding
  • Fundamentals of Procedure Coding
  • Developing and Maintaining a Winning Team
  • Managing Change
  • Fundamentals of Third Party Billing
  • Front Desk Effectiveness
  • Telephone Techniques
  • Understanding Managed Care
  • Time and Stress Management

Contact us to plan a customized educational program for your staff or group!